An appointment at your home or by video

Some situations are best handled face to face: families, seniors, businesses, complex cases.

Updated on 23.09.2026 · Official sources cited

Possible formats

• At your home, during the day or in the evening
• By video call
• By phone, on request

Preparing for the appointment

• Your current policies
• Your latest premium invoice
• Your questions or plans (birth, move, property purchase…)