Privacy policy

This policy explains what personal data is processed on this site and when you contact us, in accordance with the Federal Act on Data Protection (FADP, revised in 2023). Version of 16.10.2026.

Updated on 16.10.2026 · Official sources cited

1. Controllers

For the site and contact:

For advice and contracts, once your request has been forwarded: our partner broker, registered in the FINMA register of insurance intermediaries (no. F01425409), which processes your data under its own privacy policy. Its full identity is communicated to you before any advice.

2. Browsing the site

The site sets no advertising or analytics cookies: the only cookie used is the login cookie for Club Tigre members (see below). Fonts are hosted on our own servers: no data is sent to Google or any other third party when pages are displayed.

The host (Infomaniak Network SA, Geneva (servers in Switzerland)) records technical logs (IP address, date, time, page viewed, browser) to ensure security and proper operation. They are kept for a limited time and then deleted.

To know which pages are useful, we use GoatCounter, a privacy-friendly statistics tool, without cookies and without advertising profiles. It anonymously counts the page viewed, the site you came from, the browser, the screen size and the country. Your IP address is not stored and no data is sold or shared.

Audience measurement with your consent (since November 2026). If you click « Accept all » (or turn on « Audience measurement ») in the cookie banner, we also use Google Analytics (Google Ireland Ltd / Google LLC) to measure site traffic. This sets cookies (_ga, _ga_*, up to 13 months) and data may be processed outside Switzerland, in particular in the United States. Without your consent, nothing is loaded. You can change your mind at any time via the « Cookies » link at the bottom of the page.

Your choice of language and canton is stored only in your browser. If you use the "Locate me" button, your browser first asks for your permission; the position is used only to determine your canton, directly on your device: it is neither stored nor sent.

3. Taïga assistant and calculators

The assistant and calculators run entirely in your browser. What you enter is neither stored nor sent. Taïga is a program with prepared answers: she makes no decisions about you.

3b. Club Tigre (sign-up)

If you sign up to the Club Tigre, we store the data you provide (first name, last name, email address, year of birth, canton and, if you give them, postcode, phone and address) as well as your consent choices and the dates of sign-up and login. This data is stored in a database hosted by Infomaniak, in Switzerland.

Purposes: to send you the Club's reminders and tips, give you access to the members' area and, only if you agreed, have an adviser contact you for a free comparison. Legal basis: your consent, which you can withdraw at any time.

Your email address is verified with a confirmation link or code; unconfirmed sign-ups are deleted automatically after 7 days. To keep you logged in, a technical login cookie is set for members only: it lasts until the browser is closed, or up to 400 days if you choose “trusted device” (it is extended at each visit). If you choose a password (optional), it is stored only in encrypted, irreversible form: nobody, not even us, can read it. For the Tigre Dash game, we also store your best score, your francs, your tigers and your trophies; your first name and the initial of your last name may appear in the top 100 ranking. Sign-up is reserved for people aged 16 and over.

You can delete your account at any time from the Club Tigre page: all your data is then deleted immediately. Your data is never sold or rented. If you agreed to be contacted, it may be passed to our partner broker for that purpose only.

4. Contact via WhatsApp

When you click a contact button or send the questionnaire, a pre-filled message opens in WhatsApp. It is sent only if you confirm it yourself. We then process the data you give us: first name, phone number, canton, postcode, insurance needs and, where applicable, copies of your policies.

WhatsApp is a service of Meta Platforms. Data may be processed in the United States and other countries. For the United States, the transfer relies on the Swiss-U.S. Data Privacy Framework, to which Meta is certified. WhatsApp's terms apply in addition to this policy. If you prefer, you can email us.

5. Forwarding to the partner broker

With your consent, your request and the documents you entrust to us are forwarded to our FINMA-registered partner broker, so they can advise you and, if you wish, obtain offers from insurance companies. From that point, the broker processes your data under its own responsibility. You can withdraw your consent at any time, without retroactive effect.

6. Sensitive data

Health information is sensitive data. Do not send medical data that is not necessary for your request. Any health questionnaire for supplementary insurance is completed directly with the insurer, with your express consent.

7. Purposes

• Responding to your request
• Forwarding it to the partner broker for advice and comparison
• Following up the introduction and invoicing with the broker
• Complying with our legal obligations

Your data is never sold to third parties. It is used only to contact you about your request.

8. Recipients

• Our partner broker, registered in the FINMA register
• Our host and IT service providers, bound by contract
• Meta Platforms (WhatsApp), for exchanges via this messaging service
• The authorities, where required by law

9. Retention period

The publisher keeps your data as long as needed for the introduction and its follow-up, then deletes it no later than 12 months after the last exchange, unless there is a legal retention obligation (accounting records). The partner broker applies its own retention periods.

10. Security

The site is served exclusively over HTTPS, with strict security headers. Access to data is limited to those who need it.

11. Your rights

You can at any time request access to your data, its correction or deletion, object to its processing, withdraw your consent or ask for it in a common format. Write to us at the address given in section 1. You can also contact the Federal Data Protection and Information Commissioner (FDPIC).

12. Changes

This policy may be updated. The version published on this site is authoritative.